Vodafone Idea users experienced a network outage early Friday morning, with people in Delhi NCR, Mumbai, and Pune reporting issues with mobile data and calls. The company said the disruption was due to a technical fault, but services have now been restored.
“Our network services were briefly impacted in NCR during the early hours of Friday (April 18) due to a technical issue. The issue has been resolved and all services are now back to normal,” a Vodafone Idea spokesperson said. “We sincerely apologise for any inconvenience this may have caused and thank our users for their patience and understanding,” the spokesperson added.
User complaints spiked on Downdetector during the outage, confirming widespread issues across multiple regions.
Vodafone Idea acknowledged the issue in a statement, saying the outage was due to a technical fault. The company confirmed that services have now been restored and apologized for the inconvenience caused to users.
Users React on Social Media
During the downtime, many users took to X (formerly Twitter) to share their frustration, with hashtags like #VodafoneIdeaDown and #VIOutage trending for a while. Some also shared memes and screenshots of the Downdetector spike.
According to Downdetector data:
- 71% of users reported “no signal”
- 21% faced a “total blackout”
- 9% had issues with mobile internet
Several users took to social media to express frustration, saying they were unable to receive one-time passwords (OTPs), affecting access to essential services like online banking. Others noted that restarting their devices or trying to access the Vi app did not resolve the issue.
The outage comes just days after a Citi Research report noted that Vodafone Idea’s funding prospects had improved. The report pointed out that rating agency ICRA upgraded Vi’s long-term fund facilities rating from BB+ to BBB-, following the government’s decision to convert the operator’s spectrum dues into equity.
According to Citi, this upgrade significantly enhances Vi’s ability to pursue its planned $2.9 billion fundraising, meeting a key condition for fresh lending.